Rhulani Safari Lodge

RATES INCLUSIONS

* Luxury accommodation
* 2 game drives of 3 - 3.5 hours each in an open game viewer, accompanied by a qualified ranger
* All meals and snacks on a full board basis (includes breakfast / brunch, high tea, dinner, bottled water)
* Selected local drinks which includes a personal selection of house wines, spirits, soft drinks, tea’s and coffees
* Complimentary welcome drinks
* Free WiFi internet in your room and all lodge areas*
* Stocked Nespresso coffee machine with complimentary tea & coffee in your room
* Well stocked minibar in your room
* Complimentary sundowners on game drive
* Lunch on your day of arrival (upon request)
* Emergency Medical Assistance
* Pick-up and drop-off at Madikwe’s Western airstrip

RATES EXCLUSIONS

* Madikwe Game Reserve Gate Entry fees.
* Madikwe Conservation fees.
* All premium rated wines, spirits and imported champagnes, cigars & cigarettes
* Massages, bushwalks, laundry, curios, excursions, private vehicle
* Gratuities

All excluded items not prepaid by the guest can be paid at check-out.

CHECK-IN / CHECK-OUT TIMES

Check-in time is 2.00 pm (gate closes at 6.00pm, no exceptions)
Check-out time is 11.00 am (gate opens at 6.00am, no exceptions)
We try as much as possible to adapt the day's program to your individual arrival and departure times.
However, at high occupancy we must adhere to our strict times in the interest of all guests. Check-out times are binding. For late arrivals to participate in the afternoon game drive is no longer possible.

GAME DRIVES
Our game drives take place in the Madikwe Game Reserve (Big 5 Reserve) under the guidance of qualified rangers in three open landcruisers. The allocation of the guests to the vehicles is under the responsibility of the Ranger. We consider the customer wishes as much as possible, in order to ensure that groups and families stay together, and that there will be sufficient space on each vehicle. The maximum number of guests on a vehicle is 7 (seven), so that the middle seat will be left free, for the comfort of the guests. In order to respond to exceptional situations such as unexpected unavailability of a vehicle or the wish of bigger groups or families staying together, we maintain the right of using the maximum capacity of 10 (ten) guests per vehicle.
Morning game drive departs from reception between 5.00am (January) and 6.30am (July). Afternoon game drive departs after High Tea between 3.00pm (July) and 4.30pm (January). Please note that the departing times of game drives are subject to seasonal changes and depend on weather conditions. Exact departing times are communicated to the guest at check-in.

CHILDREN POLICY
Children of all ages are welcome at Rhulani Safari Lodge.
Children under 12 are permitted on safari at the sole discretion of the field guide.
Children under the age of 6 are not permitted on safari, except if on a private vehicle. Even on private vehicle safety needs to be considered and it remains the ranger’s decision whether certain sightings can be viewed whilst accompanied by small children.
A bumble drive can be organized for smaller children not joining game drives.
Rhulani offers a complimentary children’ s kit. There is a kiddie’s corner equipped with toys and DVD’s.
We offer a children’s menu option.
Babysitting service is available at an extra cost.

RESERVATION CHANGES

You have the right to reschedule the date of your booking up to 60 days before arrival once, free of cancellation charges. However, a surcharge will apply if a higher fare applies on the postponement date.
There is no guarantee that there will be availability for the postponement date.
All other changes of confirmed bookings, such as partial cancellation, shortening the journey or date shift, are subject to the cancellation policy. In such cases, however, we try to find a solution within our possibilities.
If Rhulani Safari Lodge allows a reservation change and thereby waives the cancellation penalty, please note that in the event of cancellation of the changed booking, the cancellation penalty of the original booking may be charged.

NO SHOWS

Guaranteed reservations that fail to arrive are subject to a 100% ‘no-show’ fee on the booked value.

DEPARTURE PRIOR TO CHECK OUT DATE

Guests checking out prior to the scheduled departure date are not entitled to receive a refund for the nights not used. Exceptions can be made in case that Rhulani Safari Lodge fails to provide promised essential services, such as non-availability of confirmed room category, impossibility to conduct the scheduled game drives or cancellation of meals. The following circumstances are not considered as failure to provide essential services: Bad weather conditions, rescheduled game drives because of weather, unstable or unavailable guest internet, quality of food, dissatisfaction with room infrastructure or cleanliness, or quality of game viewing.

GENERAL INFORMATION

* No pets allowed
* All firearms need to be declared at the Main Gate
* Gates open at 6.00am and close at 6.00pm
* It is important to drive carefully and be aware of village pedestrians, domestic animals and children.
* Speed limit in the park is 40km per hour

Bookings for one night on Fridays or Saturdays are only permitted no more than 5 days before the stay

Cancellation Policy

* Only written cancellations are accepted
* If a booking is cancelled after confirmation, a 20% cancellation fee will apply.
* Cancellation between 29 and 15 days prior to arrival: 50% of the total amount will be due
* Cancellation between 14 and 0 days prior to arrival: 100% of the total amount will be due
* A 10% admin fee will be retained for cancellations made after the card has been charged.

Deposit Policy

* For all bookings made within 30 days of travel
* Full payment Is required within 48 hours of your booking. This payment can be made via bank transfer or credit card (Master/Visa).
* For all bookings made more than 30 days of travel
* A 50% deposit Is required within 48 hours of your booking and the balance 30 days prior to arrival. This payment can be made via bank transfer or credit card (Master/Visa).

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Long Stay SPECIAL 2023
"Stay 6 / Pay 5"

If you book 6 nights or more, you get 1 night free.

Notes:

* All bank charges, taxes and commissions related to the wire transfer or debit will have to be absorbed by the client
* Bookings for one night on Fridays or Saturdays are only permitted no more than 5 days before the stay

Rates inclusive of 15% VAT • South African Rands • Subject to availability
Details
7 Jan 2023 to 5 Jan 2024
14 Days Last Minure Rate
1 Luxury Private Chalet - Per Person Per Night Sharing R5 570
6 Luxury Private Chalet PREMIUM - Daily Rates – Flat Room Rates for max. 3 adults or 2 adults and 2 children < 16years R16 900
1 Luxury Family Suite
Daily Rates – Flat Room Rate for max. 4 adults and 2 children < 16 years R28 250

4 Days Last Minure Rate
Exclusive use
Daily Rates for max. 18 adults and 2 children (up to 15 years) R86 700

Pilot Room - 1 person in room R1 560
Pilot Room - 2 person in room R1 640
per person game drive charge R 540
Details
6 Jan 2024 to 4 Jan 2025
14 Days Last Minure Rate
1 Luxury Private Chalet - Per Person Per Night Sharing R6 300
6 Luxury Private Chalet PREMIUM
Daily Rates – Flat Room Rates for max. 3 adults or 2 adults and 2 children < 16years R18 900
1 Luxury Family Suite - Daily Rates – Flat Room Rate for max. 4 adults and 2 children < 16 years R31 700

4 Days Last Minure Rate
Exclusive use
Daily Rates for max. 18 adults and 2 children (up to 15 years)
Exclusive use In the case of an "exclusive use" booking there will be no other guests in camp and the daily program (for example safari times) and meals can be adapted to the wishes of the guests. R97 150

Pilot Room - 1 person in room R2 345
Pilot Room - 2 person in room R2 460
per person game drive charge R 650

The pilot room can only be booked for drivers, guides or pilots who are accompanying paying guests
All bank charges, taxes and commissions related to the wire transfer or debit will have to be absorbed by the client.