Terms and Conditions
• Rates quoted per room per night single or double occupancy.
• All rates are quoted in South African Rands (ZAR)
• Rates are inclusive of Breakfast VAT @ 15%
• Rates exclude 1% Tourism Levy
• Rates are subject to change in accordance with exchange rate fluctuations and/or government tax where applicable
• Rooms will be kept until 19h00 on arrival date.
• Check-in time is 14h00 on day of arrival
• Check-out time is 10h00 on day of departure
• If rooms are available, a late check-out can be arranged at a nominal charge.
• Full prepayment required
Children's Policy:
Children aged 12 years and younger (maximum one child per room) will be accommodated free of charge on a Bed Only basis if sharing with one or two adults, but will be charged for meals. Children occupying their own rooms will be charged the full adult rate. Subject to availability of family rooms;
children aged 0-2, no charge.
Children aged 3-12, 50% of the applicable rate per meal per day.
This policy does not apply to room service meals.
CANCELLATION POLICY
Rooms will be kept until 18h00 on day of arrival unless otherwise assured or guaranteed.
2.2. Full pre-payment of the accommodation amount is required in order to secure your booking.
2.3. Check-in is from 14h00 and check-out is by 10h00.
2.4. Cancellation Policy per Booking:
a. Cancellations – for two or less rooms – within 48 hours prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.
b. Cancellations – for three to nine rooms – within seven days prior to arrival will be subject to a full cancellation fee of the value of the accommodation booked.
c. Cancellations – ten rooms or more – tour cancellation policy in 1 above will apply.
2.5. Guaranteed reservations i.e in respect of which full payment has been received or alternative guarantees are in place with extended payment facilities at the hotel, will be held for first night only, after which the accommodation will be released if not taken up by then.
HONEYMOON ADDED VALUE OFFERS
Complimentary upgrade – King size bed - subject to availability
Romantic turndown every night during their stay with special treats and gifting
Complimentary Sparkling Wine on the first night
VIP treatment throughout their stay
ACTIVITIES
V&A WATERFRONT
Situated at the foot of Table Mountain, within a stone’s throw from the Cape Town Stadium and in the heart of Cape Town’s working harbour, the V&A Waterfront offers the visitor an abundance of unforgettable experiences.
TWO OCEANS AQUARIUM
Learn all about the cold Benguela Current and the west coast's marine life in the Oceans of Contrast: Atantic Ocean Gallery; explore the vibrant and colourful world of the Oceans of Contrast.
SWIMMING POOL
Sit back and relax in the tranquil surroundings of the pool area, enjoy a sun downer or an afternoon nap whilst soaking up the sun. Food may also be ordered at the pool from the restaurant menu.
SIGHTSEEING
There is so much to be seen in beautiful Cape Town. To name a few, you can visit the Cape Town Stadium, Royal Cape Yacht Club, V&A Waterfront, Table Mountain, The Castle, The National Gallery & more!
LIBRARY
We have a small selection of books to choose from for those who love to unwind within the pages of an exciting novel.
RUN OR WALK ALONG THE PROMENADE
The promenade is not even 5 minutes away – enjoy the beautiful sights of the ocean and the mountains as you go along breathing in the fresh ocean air.
CAN USE THE PORTSWOOD SWIMMING POOL AS WELL
Our sister hotel, The Portswood is 5 minutes away from us and our guests are welcome to use their hotel pool as well if they feel like a change of scenery.
FACILITIES
WEDDINGS
A wedding is a time for enjoyment. This special day should not be spent sweating the small stuff. Let us do the hard work for you. Speak to our banqueting staff, let them help and advise you. Make your special day a day to remember.
VALET SERVICE
Our efficient valet service will allow you to enjoy a swift check-in with fewer hassles. Enjoy a refreshment as we park your car and bring you your luggage.
SECRETARIAL SERVICES
Please enquire at reception for more information
MEETINGS & FUNCTIONS
Meetings With a choice of meeting venues, various packages and options to choose from, you will be able to hold any meeting at the Commodore. Our quiet efficiency, our superior location in the heart of Cape Town and the stunning views you could not wish for more. Functions Our three venues offer all the facilities, packages and optional extras needed for a well-run function.
MEDICAL SERVICE ON CALL
In the event of a guest needing medical attention we have access to highly trained medical professionals on call.
LOCATED IN THE V&A WATERFRONT
Situated at the foot of Table Mountain, within a stone’s throw from the Cape Town Stadium and in the heart of Cape Town’s working harbour, the V&A Waterfront offers the visitor an abundance of unforgettable experiences. Indoor shopping and entertainment venues seamlessly merge with ocean vistas and mountain views and the fresh sea breeze and warm African sun add zest to a cosmopolitan, vibrant atmosphere. More than 80 restaurants bring a fusion of international food, from rustic al fresco fish and chips to starched table-cloth cuisine. Come and spend the day with us – there is just so much to do, so much to discover…. Within 5 minutes walking distance from The Commodore Hotel
HEALTH & WELLNESS CENTRE - CASUARINA SPA
Casuarina Spa is a Premier Wellness Centre ideally located on the 1st floor of The Commodore Hotel at the Victoria & Alfred Waterfront. Casuarina Wellness Centre brings you unique experiences with the latest treatments: advanced spa facials, massages, body spa therapies… for mind, body and soul. We strive to ensure our clients receive the Pure & Tranquil experience. Casuarina is a proud Legacy Lifestyle Partner.
GYMNASIUM
For the fitness fanatics who enjoy a healthy and balanced lifestyle, you may utilise our fully equipped gym open 24 hours a day.
COMPLIMENTARY INTERNET ACCESS
All our guests are welcome to enjoy complimentary internet access.
COCKTAIL BAR & LOUNGE
Come a join us in our cocktail bar and lounge for a delicious alcoholic or non-alcoholic beverage. Sit back and relax while our barmen do their magic shaking up the most fabulous cocktails. 24 hour room service.
BUSINESS CENTRE
Our business centre is conveniently located in the foyer. Guests are able to go about their business with the use of WiFi available freely in the business centre.
24 HOUR ROOM SERVICE
For those who prefer some privacy or to sleep in for a change, you may order breakfast to your room. We also have a 24 hour menu which you may order from at any time.
236 ROOMS (3 WHEELCHAIR ACCESSIBLE ROOMS)
The Commodore offers 236 elegantly furnished standard rooms and suites. All rooms have individual air conditioning, tea and coffee making facilities, bathroom with toilet and separate bath and shower, direct dialing phones, electric razor plugs, hair dryers, DSTV and 24-hour room service. Our service ethic is one of utmost efficiency, allowing you to leave everything to us so that you can find time to enjoy the beautiful 'Mother City'.
DINING
The Clipper Restaurant has an all-day dining menu. We prepare food using the freshest and finest ingredients. We have a wide selection of dishes including starters, salads, sandwiches, light meals, pastas, main courses and desserts. We aim to provide great quality meals at very reasonable prices. The menu is varied with influences from around the globe. We try and create some ideas that are new and different and pleasing to ones palate. There are regular dishes on the menu and of course the “Chefs” special. Chef JP has created a truly amazing menu especially for the Clipper Restaurant and should not be missed. Join us in the relaxed and elegant atmosphere in which we offer a buffet breakfast and à la carte menu. Light meals are also available on the terrace from 10h00 – 12h00.
CONFERENCE FACILITIES FOR UP TO 150 DELEGATES
We have 2 conference venues and separate boardroom which all contain whiteboards, flip charts, a DVD player, a screen, a data projector and video conferencing. Any other AV equipment can be arranged at an additional cost.
CLIPPER RESTAURANT
Clipper Restaurant invites all our guests to experience the wonderful tastes of our international cuisine. Join us in the relaxed and elegant atmosphere in which we offer a buffet breakfast and à la carte menu. Light meals are also available on the terrace from 10h00 – 12h00. Cocktail bar & lounge.
Meal Rates 2022
COMMODORE/PORTSWOOD
Breakfast – Continental R220.00 per person
Breakfast – Full English R265.00 per person
Lunch - A la Carte
Dinner - A la Carte